{"id":434,"date":"2020-03-25T11:04:54","date_gmt":"2020-03-25T16:04:54","guid":{"rendered":"https:\/\/www.elefanterojocolombiano.com\/?page_id=434"},"modified":"2025-09-05T16:57:23","modified_gmt":"2025-09-05T21:57:23","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/www.elefanterojocolombiano.com\/en\/terminos-y-condiciones\/","title":{"rendered":"T\u00e9rminos y Condiciones"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]Nuestros productos son hechos a mano en su totalidad, por tal motivo, las compras realizadas en nuestra p\u00e1gina web, requieren entre 5 a 8 d\u00edas h\u00e1biles para su elaboraci\u00f3n. A partir de ese tiempo, se enviaran a su destino. Ya que elaboramos los productos sobre pedido.[\/vc_column_text][vc_column_text css=&#8221;&#8221;]pol\u00edticas de devoluci\u00f3n<\/p>\n<p>Despu\u00e9s de realizar tu compra, sin importar el m\u00e9todo de pago o el pa\u00eds desde donde la efect\u00faes, cuentas con <strong data-start=\"338\" data-end=\"357\">30 d\u00edas h\u00e1biles<\/strong> para solicitar un reembolso o reportar cualquier novedad con la mercanc\u00eda recibida.<br data-start=\"441\" data-end=\"444\" \/>En caso de aprobarse la devoluci\u00f3n, el cliente deber\u00e1 asumir los costos asociados a transacciones bancarias, env\u00edos e impuestos correspondientes, de acuerdo con la <strong data-start=\"608\" data-end=\"666\">Ley 1480 de 2011 (Estatuto del Consumidor en Colombia)<\/strong>, la cual establece la obligaci\u00f3n de garantizar la calidad, idoneidad y seguridad de los productos ofrecidos en el mercado.[\/vc_column_text][vc_column_text css=&#8221;&#8221;]El cliente es responsable de proporcionar y verificar los datos de env\u00edo al momento de la compra. La empresa no asumir\u00e1 responsabilidad por retrasos, devoluciones o p\u00e9rdidas derivadas de informaci\u00f3n incorrecta en la direcci\u00f3n suministrada.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]Nuestros productos son hechos a mano en su totalidad, por tal motivo, las compras realizadas&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-434","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>T\u00e9rminos y Condiciones - Elefante Rojo Colombiano<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.elefanterojocolombiano.com\/en\/terminos-y-condiciones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:locale:alternate\" content=\"es_CO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u00e9rminos y Condiciones - 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